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Monitoring the health of your Diagnostic Imaging equipment 24/7/365


We’ve got your back at SouthWest. Minimizing your stress by minimizing downtime is always our goal. We’re effectively monitoring and preventing issues before they begin with our mobile RDU and 24/7 expert phone support. We’re always here when you need us! 


Remote monitoring coverage includes helium levels/pressure, error logs, equipment room temperature & humidity, water chiller status, water flow, updates, and more. Protect your assets and your patients with Remote Diagnostic Services from SouthWest.


Sign up for an RDU contract and have a team of experts monitoring your MRI’s vital system information 24/7. View your MRI’s vital system information from the convenience of your workstation or any device with a web browser.






• Helium Level

• Magnet Pressure

• Coldhead remote reset

• Pressure Control

• Text/Email Alerts

• System Error Logs

• Image Artifacts (HIPPA Compliant)

• Chiller Diagnostics

• Power Meter (Optional)

• Temp, Humidity & Dewpoint

• Heater Duty Cycle

• Scan Tracking

• Coldhead temps

• Minute & Hour Reporting

• Compressor Error Report

• Coldhead Status

• HIPPA compliant images
• Helium leak detection
• Pin-pointed diagnostics
• Coldhead remote reset
• 24/7 expert phone support

About Remote Diagnostic Unit ( RDU)