September 27, 2017

The difference between an MRI and an iPhone

It's a common mistake of customers to believe that an MRI is like a computer or iPhone. So, in the world that we have with high-tech electronics, your iPhone gets old and it can't keep up with the new software that's been desi...

September 4, 2017


In my opinion the point of service isn’t to manage a customer's pain and make sure that they get just enough service, or parts to keep them happy. This is what I saw taking place with the OEMs and is is the reason I left. The concept of iCare and what we brought t...

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