April 12, 2020

During a pandemic, there’s a lot to worry about. The state of your magnet shouldn’t be one of them.

For a limited time, we are offering the Helium Zer0 COVID-19 Magnet Protection Program at a reduced cost and with three free months of monitoring. 

Social distancing,...

October 4, 2019

Looking to Upgrade the Software in Your GE MRI Machine?

Then this is the place to start. 

Whether you’re facing an end-of-life dilemma for your 9x or 11x MRI systems or your facility is seeking to advance the kinds of scans made available to your patient base, it may be...

September 20, 2019

What is End of Life?

When an OEM, such as GE, decides that a system is at the “end of serviceable life,”  what they are basically saying is that they will no longer be making parts for that machine. You may have heard this term used to reference an older model system or...

August 12, 2019

At Southwest, we believe that it is our job to equip you with the equipment you need to provide your patients with outstanding patient care. This is why we hold ourselves to the objective standards of ISO 13485. To learn more about what that means, and why it matters f...

June 20, 2019

Liquid helium is the coldest element in the world, and maintaining its liquid state is highly specialized and requires constant monitoring. For anyone familiar with this element and how it works with MRI systems, you know that boil off is an accepted and expected facto...

June 1, 2019

The helium that powers MRI machines is not the same as the kind that makes your voice sound like Alvin the Chipmunk. But you probably already knew that.

Liquid Helium, as opposed to a gas, is used as a cryogenic refrigerant. In this form, it has the ability to cool thin...

September 28, 2017

A Unique Perspective

By unique circumstances, I was fortunate enough to work for the OEM in a timeframe when there were many, many generations of equipment coming through. In my lifespan with the OEM, I lived with them for 15 years, they were my job, and for 15 years in...

September 27, 2017

The difference between an MRI and an iPhone

It's a common mistake of customers to believe that an MRI is like a computer or iPhone. So, in the world that we have with high-tech electronics, your iPhone gets old and it can't keep up with the new software that's been desi...

September 4, 2017


In my opinion the point of service isn’t to manage a customer's pain and make sure that they get just enough service, or parts to keep them happy. This is what I saw taking place with the OEMs and is is the reason I left. The concept of iCare and what we brought t...

August 17, 2017

All About Southwest Parts Refurbished 


When parts enter the facility for refurbishment, an experienced team performs a thorough inspection and bench tests each part using standard diagnostic testing. If there is any sign of wear on the parts, such as pads f...

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